Travel Conditions

1. Type of Contract

Reservations through the Service are "Arranged Travel Contracts" under which the Company, as entrusted by the traveler, arranges accommodation services provided by accommodation facilities on the traveler's behalf. The contract is governed by the Company's Travel Agency Terms and Conditions (Arranged Travel Contract), which adopt the Standard Travel Agency Terms and Conditions of Japan, and by these Travel Conditions. When the Company has arranged the accommodation with the due care of a prudent manager, the performance of the Company's obligations under the Arranged Travel Contract is completed, and the accommodation services themselves are provided by the accommodation facility.

2. Arranging Travel Agency

3. Application and Conclusion of the Contract

1. The traveler applies for an Arranged Travel Contract by entering the required information on the reservation pages of the Service, completing the card payment, and submitting the reservation.
2. No application deposit is required. The full travel price is settled by credit card at the time of the application (see Section 5), after which the Company arranges the accommodation. The Arranged Travel Contract is concluded when the Company's notice of acceptance (reservation confirmation displayed on screen and/or sent by email) reaches the traveler.
3. If the Company is unable to complete the arrangement after your payment (for example, the room becomes unavailable), the contract is not concluded and the full amount paid will be refunded to your card automatically.
4. The document explaining transaction terms, the contract document, and other documents relating to the contract are delivered by electronic means (on-screen display on the Service and email), with the traveler's consent obtained at the time of application. If you wish to receive paper documents, please contact us at user_support@d-japantravel.com.
5. The Company may decline an application in the cases set forth in Article 6 of the Travel Agency Terms and Conditions (Arranged Travel Contract), including when the traveler's credit card is invalid or the traveler is found to be an anti-social force.

4. Contents of Travel Services

The contents of the arranged travel services (name of the accommodation facility, accommodation dates, room type, plan, number of guests, meal conditions, etc.) are as displayed on the reservation pages of the Service at the time of application and as stated in the reservation confirmation email.

5. Travel Price and Payment

1. The travel price is the accommodation charge displayed on the reservation pages of the Service at the time of application.
2. In addition to the displayed price, local taxes such as accommodation tax and bathing tax, and charges for additional services used at the facility, may be payable directly at the facility.
3. Payment shall be made online by credit card through the payment service provider designated by the Company. The full amount of the travel price is charged via the payment service PAY.JP at the time you submit your reservation request (before the contract is concluded). If the payment cannot be completed, the application is not accepted. If the arrangement cannot be completed after payment, the full amount will be refunded automatically.
4. Reservations are concluded as "Communication Contracts" under the Travel Agency Terms and Conditions (Arranged Travel Contract), and the travel price is settled by the traveler's credit card without the traveler's signature on a voucher.

6. Travel Handling Charges

The Company's travel handling charge, change handling charge, and cancellation handling charge for accommodation arrangements through the Service are all free of charge.

7. Changes and Cancellation

1. The traveler may request changes to, or cancel all or part of, the reservation at any time before the start of the stay, through the method designated by the Company or the facility.
2. In the event of a change or cancellation, the cancellation fee set forth in the cancellation policy of the accommodation facility displayed at the time of reservation (and stated in the reservation confirmation) shall be borne by the traveler. The Company does not charge any change or cancellation handling fee of its own.
3. In the event of cancellation, the amount after deducting any applicable cancellation fee will be refunded to the credit card used for payment. If the cancellation is made within the free cancellation period, the full amount will be refunded.
4. If the traveler does not pay the travel price by the specified date, or in other cases set forth in Article 14 of the Travel Agency Terms and Conditions (Arranged Travel Contract), the Company may cancel the contract, and the traveler shall bear the cancellation fee set forth in the facility's cancellation policy.
5. All cancellation deadlines and cancellation fees are determined based on Japan Standard Time (JST, UTC+9).

8. Responsibility of the Company

The Company's responsibility shall be as set forth in Chapter 6 (Articles 23 and 24) of the Travel Agency Terms and Conditions (Arranged Travel Contract). The Company shall compensate for damage caused to the traveler intentionally or negligently by the Company or its arrangement agents, provided that notice is given to the Company within two years from the day following the day on which the damage occurred.

9. Security Deposit

The Company is not a member of a travel agency association. Travelers or constituent members who have concluded an Arranged Travel Contract with the Company may receive compensation, with respect to claims arising from the transaction, out of the security deposit (Eigyo Hoshokin) deposited by the Company pursuant to Article 7, Paragraph 1 of the Travel Agency Act.

10. Language

The Travel Agency Terms and Conditions referred to in these Travel Conditions are based on the Standard Travel Agency Terms and Conditions, of which the Japanese text is the original. The English texts posted on the Service are reference translations, and if there is any conflict or inconsistency between the two texts, the Japanese text shall prevail. The official Japanese texts are available here: 旅行条件書（日本語正文） / 標準旅行業約款（公式PDF・日本語正文）

11. Use of the Website

1. When using the Service, the traveler shall not engage in any of the following: making a reservation with false information or without a genuine intention to stay; reserving for the purpose of resale; unauthorized access, scraping, or any act that interferes with the operation of the Service; or any act that infringes the rights of the Company, the accommodation facilities, or any third party. The Company may cancel reservations made in violation of this paragraph.
2. All content on the Service (text, images, logos, and other materials) belongs to the Company or its licensors (including the accommodation facilities) and may not be reproduced or used beyond the scope of personal use without permission.
3. Information about accommodation facilities posted on the Service is based on information provided by the facilities. While the Company strives to keep it accurate and up to date, the Company does not guarantee its completeness and is not responsible for matters within the scope of services provided by the facilities, except as provided in Section 8.
4. These Travel Conditions and the use of the Service shall be governed by the laws of Japan, and the Nagoya District Court shall have exclusive jurisdiction as the court of first instance over any disputes relating thereto.