Overseas travellers must install the Welcome Suica  Mobile app
26 August 2025

Overseas travellers must install the Welcome Suica Mobile app

Welcome Suica Mobile is the best payment solution for international travelers visiting Japan. This prepaid IC card app works on your iPhone and allows you to travel on trains, subways, and buses throughout Japan.

Here, we would like to explain how to install "Welcome Suica Mobile" and how to use it.

Point
  • Prepaid digital IC card - add money, then tap to pay

  • Works nationwide - all JR lines, private railways, subways, and buses across Japan

  • iPhone only - instant download from App Store. Not available on Android users.

  • No registration required - start using immediately

Japan's trains don't accept credit card tap payments like many other countries. Instead, you need prepaid IC cards like "Suica" to travel efficiently throughout the country.

In March 2025, JR East launched "Welcome Suica Mobile" - a revolutionary prepaid IC card app designed specifically for international travelers. If you have an iPhone, this is now the best and easiest option.

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What is Welcome Suica Mobile?

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Welcome Suica Mobile is a prepaid digital IC card app created exclusively for international visitors. Like a traditional IC card, you add money to it first, then simply tap your iPhone to pay for transportation and shopping.

How the prepaid system works:

  • Add money to your digital card using Apple Pay

  • Tap your iPhone at train gates, bus readers, or shop terminals

  • The system automatically deducts the correct fare or purchase amount

  • Check your remaining balance anytime in the app

Unlike other options, it's designed from the ground up for tourists, solving all the problems that travelers previously faced with Japanese payment systems.

Key Benefits for Tourists

  • 180-day validity (6 months!) vs. physical cards that expire in 28 days

  • Instant setup - no registration or personal information required

  • Works before arrival - set up before landing in Japan

  • Touch & Go Shinkansen - board bullet trains without tickets (non-reserved seats only)

  • Built-in discount passes - buy tourist passes directly in the app

How to Install Welcome Suica Mobile

Requirements: iPhone only (Android not supported yet)

Simple 5-step setup:

  • Download "Welcome Suica Mobile" from the App Store

  • Open the app - your virtual card is created instantly

  • Add money using any credit card registered with Apple Pay

  • Start using immediately!

[Welcome Suica Mobile App](https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://apps.apple.com/jp/app/welcome-suica-mobile/id6738336566&ved=2ahUKEwikgLny_JOPAxWA3TQHHeF4KMQQFnoECBgQAQ&usg=AOvVaw1Zts8y8Mla1rUzPsXH_M8T)

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How to install Welcome Mobile Suica

Important Limitations to Know

There are some limitations when you use "Welcome Mobile Suica".

No Refunds Available

You cannot get refunds for unused money. Refunds require Japanese bank accounts, which tourists cannot access.

Our advice:

  • Add money gradually as needed

  • Spend remaining balance before leaving Japan

  • Use leftover funds at convenience stores or vending machines

Android Users

Android users cannot install Welcome Suica Mobile app. This app is only for iPhone users.

This is because most of android phones do not have a payment unit based on Japanese standards. But the iPhone is an exception. The "Mobile Suica" can be installed on iPhones even if they are sold outside Japan.